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FAQ’s

Frequently Asked Questions (FAQs)

All our furniture is primarily crafted from premium Sheesham wood (Indian Rosewood) known for its durability, rich grain patterns, and long-lasting strength.

Yes. Sheesham wood is one of the most durable hardwoods used in furniture manufacturing. It is resistant to termites, strong, and develops beautiful natural grain patterns that make every piece unique.

Most Bhanwar Woods products are made from solid Sheesham wood, ensuring strength, longevity, and premium quality.

Yes, we may offer customization for certain furniture pieces depending on design and feasibility. Please contact our support team to discuss custom requirements.

Some furniture items may require minimal assembly. Assembly instructions and required fittings are included with the product.

Delivery usually takes:

  • 4–7 days for smaller items

  • 7–12 days for furniture pieces

  • 15–30 days for custom-made products

We use secure multi-layer packaging, including:

  • Protective foam

  • Corner guards

  • Strong carton packaging

  • Extra wooden support for larger furniture

This ensures your product reaches you safely.

COD availability depends on location and product value. Please check at checkout or contact support for confirmation.

If your product arrives damaged:

  • Record an unboxing video

  • Take photos of the damage

  • Contact our support team within 48 hours

We will arrange a replacement or refund according to our policy.

Yes. Since we use natural Sheesham wood, variations in grain, texture, and color are normal and make each piece unique.

To maintain your furniture:

  • Clean with a soft dry cloth

  • Avoid excessive moisture

  • Keep away from direct sunlight

  • Use wood polish occasionally

Yes, many products come with a limited warranty against manufacturing defects. Warranty terms may vary by product.

Orders can be cancelled before dispatch. Once the product has been shipped, cancellation may not be possible.

Yes, we ship to most locations across India using trusted courier and logistics partners.

You can contact our support team through the following channels:

Email: support@bhanwarwoods.com
Phone: +91 77426 86595
Website: Use the contact form available on our website.

Our support team will be happy to assist you with any questions related to products, orders, shipping, or returns.